Services
Regardless the size of your business, it has basic requirements that require time and attention – filing, client/product support, email/phone management, social media management, project management and outsourcing, correspondence, appointment/calendar management… the list goes on.
The problem for small businesses and entrepreneurs: one person cannot do everything!
Ok, technically one person can… but is it efficient? One aspect that tends to be forgotten is the time cost to attend to the important daily tasks – what else could you be doing with your time?
Doesn’t it make more sense to have someone else handle the administration so that you are more available to concentrate on the parts of your business that require your attention most?
Utilize your strengths! Handling the administrative functions are mine.
Take a look at some of the services offered by The Northern Edge; covered by the flexible Retainer Plans. (click on the links to learn more)
- General Office Administration
Word Processing
- Proofreading / Editing / Formatting
- Reports, Proposals, Quotes
- Catalogs, Manuals & Books
- Forms & Excel Spreadsheets
- Presentation/Teaching Materials
Data Entry
- Spreadsheet & Graph creation
- Customer lists & Mailing Labels
- Mailing lists & Mass Mailings
- Inventory
- Financial data
- Business documents
- Mail Merges
Business Support
- Managing & Organizing Calendars/Appointments
- Contact Management
- Invoicing and Bill Management Services
- Travel & Concierge Services
- Email & Newsletter Campaigns
- Internet research
- Keyword research for SEO
- Adwords campaign set-up and reports
- Blog set-up, layout and maintenance, WordPress plug-ins and templates installed
- Social Media Profiles Management – Twitter, Facebook, LinkedIn
- WordPress Blogs & Websites
WordPress
- Installation of chosen theme & plug-ins to root directory
- Back-ups & Maintenance
- Video/image/media uploads
- New pages/posts publishing or updating
- Comment moderation
- Client Support Assistance
Client Support
- Correspondence
- Responding to Inquiries – Phone, Email or Fax
- Client telephone assistance
- Appointment setting
- Project & Event Management
Project & Event Management
- Project/Task descriptions for Outsourcing
- Project Updates/Liaison
- Team Management & Reporting
- Venues Research
- Reservations & Bookings
- Confirmations and Follow-up
- Contact Management/Email Marketing/Shopping Carts
CRM/Newsletter/ShoppingCart Support
InfusionSoft, 1ShoppingCart, Aweber, Contact Manager, Constant Contact, Batchbook, SalesForce, HighRise CRM and BaseCamp
- Set up and manage contact lists and autoresponders or email campaigns
- Set up Shopping Cart and Products
- Affiliate Program Setup
- Projects, To Do Lists, Team Management – set-up and maintenance (BaseCamp or Project Management Software)
